Episode 12

full
Published on:

12th Dec 2019

9:00am

Podcast Episode Page SEO Updates, Holiday Support Hours and more...

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It's weekly update time!!

This week it's all been about SEO, whoop!

As always, we've worked hard to listen to what you'd love to see in Captivate and have put together the latest release as follows...

  • Episode page SEO: Whether you're a Podcast Websites user or you're using Captivate Sync™ on your own WordPress website, you're going to love the addition of episode page SEO tools. You can now set a custom SEO meta title and meta description, as well as customize the permalink/slug of your episode for your WordPress website. This feature is available in the WordPress Captivate Sync™ interface and in the episode editor within Captivate proper, if you're using Sync.
  • Internal coupon stuff: Our goal is to be a platform that can be as agile and responsive as possible. There are some podcast hosts that still do things like affiliate programmes using paper (I know!) and from day one, we didn't want to be that company. So, we spent some time this week working on a custom interface to extend the way that we can add coupon behaviours to our pricing system. This means that for events, quick spin-up online summits and so on, we can respond quickly with custom plans/trial extensions for them - it's great for organizers to get answers quickly. Boring for you, super useful for us!

All relevant help articles have been updated to reflect these changes.

Heads up, too - it's holiday season so there'll be no feature releases during the weeks commencing 23rd December and 30th December.

Holiday support hours.

During the holidays, we'll be around as usual with exceptions on these days:

  • 24th December, Christmas Eve - reduced support hours, but still around.
  • 25th December, Christmas Day - closed.
  • 26th December, Boxing Day (UK) - reduced support hours, but still around.
  • 31st December, New Years Eve - reduced support hours, but still around.
  • 1st January 2020 - closed.
  • 2nd January 2020 - normal service.

Happy holidays!

Episode 11

full
Published on:

3rd Dec 2019

9:00am

Free Download Threshold Increases for Everyone On All Plans!

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Well, today is another good day for Captivate podcasters.

We've built every product and business we have here at Rebel Base Media on one simple ethos: helping people.

Sure, we have to pay the mortgage but it's not all about money, it's about what we can do to be the very best for the podcasters that we serve.

Recently, we made some upgrades to our CDN (content delivery network) and reduced our costs as a business for that CDN usage.

Rather than keep the money to ourselves, perhaps in a Scrooge McDuck style vault in a tower on the top of a hill, we decided to pass some of the savings on to podcasters using Captivate and so, from Monday 9th December ALL of our plans will receive big increases in the number of downloads included per month with that plan.

Those plans with 10,000 downloads now receive 12,000; those plans with 50,000 downloads now receive 60,000 and those plans with 120,000 downloads now enjoy 150,000 included each and every month.

Remember, Captivate doesn't force you to upgrade to access "advanced" analytics (they're included on every plan) nor do we force you to pay more to add extra team members or upload more hours of audio, for example.

We'll keep doing our very best for you as a podcaster and also, we released a few other tweaks to the platform as well today including an easier way to check image specifications for your podcast's website on Captivate and changing the time that our platform notifications stick around for, from two seconds to four seconds.

What a lovely day to podcast!

Episode 10

full
Published on:

26th Nov 2019

9:00am

WordPress Updates, Podcast Websites Tweaks and Sync Sync Sync!

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It's weekly update time again, whoop!

This one is a bit of a boring one, sorry - it's "bug smashing" as much less cool companies would write.

So, during our Captivate Sync™ rollout we did what all good tech peeps do and "shut up to listen". We spoke to a lot of users of the plugin and many of the users of our managed WordPress platform, Podcast Websites to learn what they wanted tweaking.

We've pushed out some updates to permalink settings, diagnosed a weird little bug that would duplicate certain episodes only in WordPress and added some functionality to the Podcast Websites interface that we removed during the initial rollout to allow players to be embedded in certain Builder modules.

It's one of those "boring to talk about but important to get out" updates, argh.

Still not using Captivate for your podcast hosting? Check it out, now for 7-days free.

Episode 9

full
Published on:

19th Nov 2019

9:00am

Analytics Upgrades, Whoop! Geo-Location, to Be Precise...

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It's weekly update time!! 

This week we finished rolling out some major upgrades to your account area, making it super easy to switch plans, view your download allowances on a super sweet looking "progress" style bar and of course, viewing and downloading your invoices. 

The biggest update is actually behind the scenes this week.

We've updated and tweaked our geo-location API for the statistics. At times over the last few weeks, our download stats have been a little slower to update in your dashboard that we'd like.

There's nothing wrong with this, as such, it was just due to the simple scaling safeguards we'd added. But, we weren't happy with that experience for you so we updated our geo-location API to allow for much faster processing of data and thus, quicker throughput to your dashboard.

On the surface, you'll just see your download analytics performing much more in "real-time" which is of course, awesome!

Episode 8

full
Published on:

12th Nov 2019

9:00am

Simpler Account Management & Boring Admin

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It's weekly update time!! 

This week it's been a week or account updates, making sure that your billing and download quota is easy to view, manage and understand.

The biggest changes this week will actually be rolled out periodically over the next few days so that we can make sure each element is bulletproof.

Changes include:

  • A clear, concise download quota graphing system in your account.
  • Easy ability to view and download your Captivate invoices from your account section.
  • A clearer layout to show you which plan you're currently subscribed to.
  • An easier interface for updating your payment details.

We're also pushing out various small tweaks and features to Captivate Sync™, too but nothing overly interesting, it's all behind the scenes to keep the sync process nice and continually quick.

All relevant help articles have been updated to reflect these changes.

Show artwork for Captivate Insider from Captivate.fm

About the Podcast

Captivate Insider from Captivate.fm
News, feature release round-ups and behind-the-scenes of the Captivate.fm podcast hosting, analytics & marketing platform.
Captivate Insider is brought to you by Rebel Base Media, the creators of Captivate.fm, the world's only growth-oriented podcast host™.

Featuring news, feature release round-ups and behind-the-scenes insights into the creation, evolution and development of the Captivate.fm podcast hosting, analytics and marketing platform, Captivate Insider is the perfect place to stay up-to-date with what you can expect from Rebel Base Media's hosting & analytics team.

About your hosts

Kieran McKeefery

Profile picture for Kieran McKeefery
Kieran is the co-founder and chief technology officer for Rebel Base Media, the creators of Captivate.fm, Podcast Websites, Podcast Success Academy, Poductivity. A recognised expert in podcast analytics & technology, Kieran works closely with the IAB and is currently working new initiatives to make podcast analytics more open and accessible. You’ll find Kieran with his headphones on listening to Star Wars podcasts and Googling how to get better at golf.

Mark Asquith

Profile picture for Mark Asquith
Mark is CEO & co-founder of Rebel Base Media, a podcast tech and strategy company that owns Captivate.fm, Poductivity, Podcast Websites, Podcast Success Academy & Rebel Base Studios. He's a wildly approachable Brit and Star Wars/DC Comics geek.