Episode 16

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Published on:

21st Apr 2022

Embedding Confidence In Our Users Through Openness and Honesty

This week we're joined by Ben, from our User Experience team, for a chat on why honesty is always the best policy when dealing with our users and maintaining a high level of quality user experience regardless of user knowledge or issue.


This is Captivate Insider, a weekly update on what's happening here at Captivate, where we're actively helping the serious independent podcast creator save time, grow their podcast and monetize their content.

Join me your host, Garry, the Head of Design here at Captivate where I'll be chatting with our team to get a behind the scenes look at what goes into designing and developing our features, our views on what's happening in and around podcasting PLUS grab some tips on using Captivate along the way.

A new show lands every Wednesday in your preferred podcast app and if you're not using Captivate to grow your podcast, head over to captivate.fm to try us out totally free for 7 days. Enjoy, and happy podcasting.

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About the Podcast

Captivate Insider
A weekly show dedicated to taking you behind the scenes of Captivate, where we’re actively helping you, the serious independent podcast creator, to save time, grow your audience and monetize your audio.
Captivate is a podcast hosting, analytics and monetization platform dedicated to helping the serious independent podcaster to grow an influential audio brand.

Every week we’ll be chatting to the team to get an insight into designing and developing our features, what we’re building next, our views on what’s happening in the podcasting industry PLUS giving you some tips on making the most of Captivate along the way.

Enjoy and happy podcasting.

About your host

Profile picture for Garry Aylott

Garry Aylott

Garry is the Head of Design here at Captivate and the host of Captivate Insider, our weekly podcast where he chats to a member of our team and peeks behind the curtain of what we're up to plus a look into the design and development of our upcoming features. Garry has been designing and developing for the web for 15 years and has been podcasting since 2014, bringing a wealth of experience to Captivate's industry-leading team. Outside of Captivate, Garry loves to podcast about his two favourite sci-fi loves: Star Wars and Doctor Who.